Exceptional Family Member Program

Exceptional Family Member Program

Physical Address

Madigan Army Medical Center
9040 Jackson Ave.
Tacoma, WA 98431

Business Hours

Monday-Wednesday 7:30 a.m. - 4:00 p.m.
Friday 7:30 a.m. - 4:00 p.m.
Closed on Thursdays, Federal Holidays and Selected Training Holidays

Phone Numbers

Main Office: (253) 968-0254
(253) 968-1370
(253) 968-3659


The Case Management EFMP Office at Madigan Army Medical Center is located in Room 1-28-17, on the first floor along the South Corridor of the Hospital Tower next to the Nutrition Clinic.


Military families deal with a lot of transitions, which can be especially tough for people with special needs. The Department of Defense’s Exceptional Family Member Program exists to ensure dependents with special needs get the care and services they need, and to help make transitions easier.

Read Madigan’s article "Taking care of exceptional family members" for more insight into the EFMP program, and also check out the pages below to find the many resources available to JBLM EFMP families and see what care is available at Madigan.

If you need more information, e-mail Madigan's EFMP staff.

EFMP Video

This video takes you in on a look at what the Exceptional Family Member Program is.

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