Family Medicine Clinic

Family Medicine Clinic

Physical Address

Madigan Army Medical Center
Ground Floor, Medical Mall
9040 Jackson Ave.
Tacoma, WA 98431

Business Hours

Monday-Wednesday and Friday 7:30 a.m. - 4:30 p.m.
Thursday 9:00 a.m. - 4:30 p.m.
Closed on Federal Holidays and Selected Training Holidays

Contact Information

Team Phone Number:
Please follow prompts to be directed to the correct team.
(253) 968-0770
MHS GENESIS Patient Portal: MHS GENESIS Patient Portal
Puget Sound Military Appointment Center: (800) 404-4506


From the Madigan Army Medical Center Gate (Interstate 5 exit 122) continue on Jackson Ave. to the second traffic light (on base) and turn right at Beaumont Ave. Madigan Family Medicine is located on the ground floor of the Medical Mall.


Madigan’s Patient Centered Medical Home Primary Care Clinics are Army Medical Homes with an interdisciplinary approach to delivering evidence-based, comprehensive primary care– coordinating care delivered outside of the primary care setting and proactively engaging patients as partners in health.

The Army Medical Home is designed around one core principle: putting patients first. The Army Medical Home is Army Medicine’s gateway to influence the “life space” where patients make decisions on the key determinants of health and wellness–sleep, activity, and nutrition (that is, the Performance Triad).

Each patient will partner with a team of healthcare providers – physicians, nurses, behavioral health, clinical pharmacists, physical therapy and case management professionals to develop a comprehensive, personal healthcare plan. This team will form a partnership with you to provide improved access, coordinate needed services, answer your questions, and ensure that you get the care you need. Your Medical Home team will remain the same as long as they continue to work within your medical home. This will improve your continuity of care and allow you to develop a closer partnership with your team. The Army Medical Home model has been shown to improve patients’ overall health, resulting in fewer emergency and urgent care visits, decreased hospital admissions, shorter inpatient stays and fewer inpatient readmissions among other positive results.

To transition from a “healthcare system” to a System for Health, moving away from episodic care to a standardized, long-term model that achieves optimal health outcomes. The Army Medical Home model will facilitate the transformation to a System for Health and be the primary care means for providing patient-centered comprehensive care to patients. The desired end state is for all patients to receive coordinated, comprehensive care guided by the Army Medical Home. Key to this coordination is improved communication using face-to-face and technological methods such as MHS GENESIS Patient Portal and the Nurse Advise Line, strengthened by a firm patient-provider relationship.

Primary Services

  • Full scope of Patient Centered care for acute illness, chronic medical problem management and preventive care
    • Adult Care
    • Obstetrics Care
    • Pediatrics Care
    • Geriatrics Care
  • Ambulatory Procedures
    • Joint and Trigger Point Injections
    • Colonoscopy and Esophagogastroduodenoscopy (EGD)
    • Liquid Nitrogen Skin Treatments
    • Endometrial Biopsy
    • Intrauterine Device placement or removal
    • Minor Skin Surgery
    • Nasolaryngoscopy
    • Toenail Removal
    • Vasectomy (Male Sterilization)
    • Cardiac Stress Testing
    • In office testing/treatment, such as: EKG, Urinalysis, Pregnancy Testing, Intravenous Therapy, Intramuscular injections, Nebulizer Treatments
  • Immunizations
  • Diabetic supplies and education
  • Behavioral Health
  • Physical Therapy
  • Clinical Pharmacy
  • Nutrition Care
  • Case Management Services

Our PCMH Teams

  • Cardinal Team
  • Swan Team
  • Eagle Team
  • Falcon Team
  • Jay Team
  • Heron Team

Walk-in Services

Walk-in services are available Monday thru Wednesday and Friday from 7:30 a.m. - 4:00 p.m.

And on Thursdays from 9:00 a.m. - 4:00 p.m.

  • Immunizations*
  • Blood Pressure Checks
  • Suture Check and Removal/Dressing Change
  • Height and Weight Check
  • Throat Cultures
  • Pregnancy Testing
  • Glucometer strip refills
  • Diabetic Supplies

*Well child immunizations for children under 2 years of age require a well-child examination appointment before immunization.

*Please bring yellow shot record for ALL immunizations

Madigan Army Medical Center Tobacco Cessation Clinics:

Most clinics have on-site cessation programs, speak to your Primary Care Provider or
call the Armed Forces Wellness Center at 966-3757

This hyperlink does not constitute endorsement by the United States Department of Defense, the U.S. Army, or Madigan Army Medical Center of this web site, or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the United States Department of Defense, the U.S. Army, and Madigan Army Medical Center do not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD Web site.

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