TRICARE Urgent Care

Attention TRICARE Beneficiaries: It's Covered! Urgent Care Centers In The Tricare Network

If you use TRICARE Prime or any other TRICARE plan, you may visit any TRICARE-authorized network urgent care center for urgent care.*

COVID-19 UPDATE REGARDING UCC COPAYS: Under the Families First Coronavirus esponse Act, TRICARE is waiving copays for office visits in which the provider tested for COVID-19. Copays will be waived retroactively to March 18 for approved COVID-19 diagnostic testing and office visits related to the testing. If you paid any copays for testing related to COVID-19 and the resulting office visits with a network or non- network provider, you may file a TRICARE Claim Form (DD2642) to receive reimbursement. This only applies to Active Duty Family Members, Retiree’s and Retiree Family Members that do not require a pre-authorization for a UCC visit in the network. This does not apply to Active Duty Service Members who should not be using a UCC without a pre-authorization

What is Urgent Care?

Urgent care is care you need for a nonemergency illness or injury requiring treatment within 24 hours. Examples of urgent care conditions include a sprain, rising temperature or sore throat. It isn’t an emergency and doesn’t threaten life, limb or eyesight.

Who is eligible?

Madigan's enrolled Active Duty Family Members, Retirees, and Retiree Family Members are authorized to visit a TRICARE-authorized network urgent care center for acute care, no PCM referral required!

*Active Duty Personnel are NOT authorized urgent care clinic visits without a referral.

If follow-up care is required, please call the Appointment Line at (800) 404-4506 (M-F: 6:00 a.m. – 9:00 p.m., Sat-Sun: 7:00 a.m. - 3:30 p.m.) to schedule with your Primary Care Clinic.

A co-pay of $30 will be required for all retirees and retiree family members seen at a network urgent care clinic. Active Duty family members will not have a copay.**

**For a full list of co-pay costs information, visit TRICARE West Cost Information for Urgent Care

For questions related to your urgent care visit, contact the Madigan Referral Management Center at (253) 968-1145, and choose option #5

How to find a TRICARE-Authorized Urgent Care Center near you

Visit TRICARE West and follow the steps below:

  • Step 1. Upper left Portal, click "BENEFICIARY"
  • Step 2. Top Menu Bar, click on "COVERED SERVICES - URGENT CARE"
  • Step 3. Top of the page under step 3, click the on the link for "NETWORK PROVIDER DIRECTORY"
  • Step 4. Specify "URGENT CARE CENTER" under "SEARCH FOR" and add address
  • Step 5. Add additional parameters if desired, or else just submit at the bottom and a list will be generated of authorized UCC locations close to your residence

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