SRS: Hearing Program

Hearing Program

Physical Address

Madigan Annex
Building 9911C
East Jackson St.
Tacoma, WA 98431

Business Hours

Monday-Friday 7:45 a.m. - 4:00 p.m.
Closed for lunch/admin 11:30 a.m. - 12:30 p.m. and on
Federal Holidays and Selected Training Holidays

Contact Information

Phone: (253) 968-3431


The Joint Base Lewis-McChord Hearing Program is located in Madigan Annex and can be reached by taking I-5 Exit 122 and turning left onto Madigan Ave. and right onto Wilson Avenue, a left on Lincoln Avenue, left on McKinley Avenue, and a left onto East Johnson Street. Park in the parking lot on the left, and enter through Ramp 2 and continue to Building 9911C.


The JBLM Hearing Program Clinic provides hearing screenings for only active duty service members to update their Medical Protection System (MEDPROS) for annual hearing tests, plus pre-deployment and post-deployment hearing examinations.

  • Annual/Follow-up Hearing Exams: To book, please call Tricare (800) 404-4506 and request a “WELL” exam.

  • Referrals for Diagnostic Evaluation with Audiologist: To book, please call Tricare (800) 404-4506 and request a “SPEC” exam.

  • Soldiers assigned to 201st BSB, 16th CAB, and 51st Signal are seen at the Winder Clinic.

  • All physical (retirement, chapter, flight, ranger, or school) packets are seen at the Winder Clinic.

The JBLM Hearing Program is in place to protect and maximize the ability to hear and communicate, prevent hearing injuries, and provide clinical hearing care services for military and Department of the Army civilian personnel working or operating in noise hazardous settings. The JBLM Hearing Program focuses on four areas of service: Hearing Readiness, Operational Hearing Services, Clinical Hearing Services, and Hearing Conservation. Personnel will be enrolled in a comprehensive hearing program when required to work or operate in hazardous noise environments or with suspected ototoxins (ear poisons). Department of the Army Pamphlet 40-501, paragraph 3-3 provides definitions of hazardous noise. Appendix C provides examples of typical noise hazardous activities that meet the criteria for enrollment in a comprehensive Hearing Program.

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